Resources: Technology

Gracom has always taken an aggressive approach in leveraging technology to further optimize our work processes. Our systems, which we refer to collectively as Toolbox, are designed to support the core elements of our business cycle, including marketing, estimating, building, project administration, corporate administration and accounting, and corporate learning and management. A focus on such key success factors as reliability, flexibility and transparency has contributed to a solution that we believe offers superior service to our clients.

Our systems are reliable because they run on a strong, proven infrastructure. We utilize the latest technology and trust knowledgeable partners to ensure that our networks and servers operate all day, every day. Performance and redundancy are promises that are taken seriously, as evidenced by daily backups, high Internet bandwidth, and encryption to name a few.

Our systems are flexible because they are based on a foundation established by expert users who understand construction. Coverage of the business cycle is comprehensive, reflecting the diversity of work that Gracom performs. A broad view helps us to maintain consistency while moving forward with new technology and changing requirements. Continual improvement is assumed, and our systems have been designed with this in mind.

Our systems are transparent because our first priority is information and its integrity. Presentation can be tailored to the audience, whether this is an accountant, project manager, architect or owner, and delivered via the web or other more conventional means. Our systems act as a gateway for knowledge exchange, sharing common data sources and integrating disparate project stakeholders to improve collaboration.

Through reliability, flexibility and transparency of information, Toolbox provides a method of business optimization that reduces inherent project inefficiencies and costs, while also improving our ability to interact with our clients more easily to complete projects faster, on budget and with controlled risk. Our systems are a central part of our business, helping to ensure that our work processes are consistent and scaleable.